Shipping Method

As a website specializing in online sales: the speed of freight and the safety of goods arriving at the customer's hands are always our most important task. 

Transportable countries and regions

We can arrange the express to ship your goods to all over the world ( including United States, United Kingdom, Australia, Canada, New Zealand , Mexico, France, Germany, Spain, Italy, Belgium, Europe II (Ireland, Austria, Belgium, Denmark, Luxembourg, Norway, Sweden, Switzerland, Italy), three European regions (Portugal, Finland, Greece, Malta, Israel), the Netherlands, Slovakia, Poland, the Czech Republic, Hungary, Singapore, Malaysia, Thailand, Indonesia, Japan ,South Korea, Russia, South Africa, United Arab Emirates, India, Saudi Arabia, Brazil, Ukraine, Belarus, Turkey, Cyprus, Qatar, Bahrain, Cyprus, Egypt, Iran, Jordan, Kuwait, Lebanon, Oman, Qatar)

Shipping Methods

Oneherosuits joins hands with major international shipping companies like DHL, FedEx, TNT,USPS, and EMS to offer you with reliable shipping services:

  • Normal Shipping | Shipping time: 7-15 business days (4PX,DHL PPS,DHL PLE,EPacket(EUB),ETK,ARAMEX)
  • Rush Shipping | Shipping time: 5-10 business days (FedEX,DHL,UPS.TNT,EMS)

Notice

  • Please do not use PO BOX, APP/APO address, shipping company can not complete PO BOX, APP/APO address delivery.
  • Our cosplay costumes are hand-made costumes, so the Actual arrival time = Processing Time + Shipping Time
  • some shipping area maybe remote area, it need extra fee above $30.00USD, whether your shipping address is remote areas or not ,please follow methods:
    • DHLExpess :Please check it with the website URL: http://raslist.dhl.com/jsp/first.jsp
    • Fedex or other Express carriers , please call a local service phone to check it.

Common questions

1:How to get the shipping tracking code?

After your shipment has been sent, we will send you an email with the tracking code within 24-48 hours. If you have any questions about the shipping code, please contact our customer service department: service@oneherosuits.com

2:How to use the tracking code to track shipment?

The shipping company website with the tracking code will be included in our email. Here we have listed some of the addresses of our freight partners:

For UPS:
https://www.ups.com/WebTracking/track

All in track platform:
Https://www.17track.net/en

FedEX : 
https://www.fedex.com/apps/fedextrack/

DHL Global Mail :
http://webtrack.dhlglobalmail.com/

ePacket,EUB,ETK,EMS:
http://ems.com.cn/english.html

ePacket or EUB for United State: USPS.COM

Aramex:
http://www.aramex.com/

TNT:
https://www.tnt.com/express/en_gc/site/home.html